Dashboard
Welcome back! Here's today's overview.
High Task Volume Alert
0 tasks pending approval. TMs may be overwhelmed.
Total Calls
--
Tasks Created
--
Triggers
--
Conf Calls
--
Tasks by Type
Conf Calls Summary
Calls by TM
Loading...
Task Approval Queue
Review and approve tasks before assigning to TMs
Pending Approval
0
Approved Today
0
Rejected Today
0
Approval Rate
--%
Pending Tasks
No tasks pending approval
Approved Tasks
Tasks that have been approved and assigned to TMs
No approved tasks yet
Team Performance
TM leaderboard and performance metrics
| Rank | TM Name | Calls Today | Tasks Completed | Success Rate |
|---|---|---|---|---|
| Loading... | ||||
Rejection Log
Learn from rejected tasks to improve QT rules
Top Rejection Reasons
No rejections yet
Recent Rejections
Comms Hub
Select a conversation
typing...
Select a conversation to view messages
Select a conversation
AI Suggestions 0
Loading AI suggestions...
AI Copilot
Your intelligent assistant
Hi! I'm your AI Copilot.
I can help you with:
- 📱 Send SMS/WhatsApp/Email
- 📋 Update candidate stages
- 🔍 Look up information
- 📝 Create tasks & notes
- 📅 Schedule follow-ups
Type a command or ask me anything!
Quick Actions:
Try: "Send SMS about interview tomorrow"
Quick Templates
Admin Panel
System configuration and user management
System Status
Quick Actions
Mikee Number Pool Management
Manage which numbers are in the pool (direct webhooks) vs Proxy Service
| Phone Number | Name | Status | Webhooks | Actions |
|---|---|---|---|---|
| Click Refresh to load numbers | ||||
User Management
| Username | Name | Role | TM Profile | Menu Access | Actions |
|---|
Feature Flags
Enable or disable system features
System Logs
Recent system activity and errors
| Time | Type | User | Action | Details |
|---|---|---|---|---|
| Click Refresh to load logs | ||||
Call Routing Settings
Configure how calls are routed to your team
Routing Strategy
Round Robin
Distribute calls evenly to all available TMs
Priority Based
Route to highest priority TM first
Skill Based
Match caller needs to TM skills
Language Based
Route based on caller's preferred language
Team Based
Route to specific team or group
Least Busy
Route to TM with fewest active calls
Team Groups
TM Skills & Languages
Priority Order
Drag TMs to set call priority. Top = First to receive calls
Business Hours
IVR Menu Settings
Call Transcription Settings
Automatically transcribe all call recordings
Deepgram Settings
Create Team Group
QT Detection Rules
Current rules for automatic task creation
WARM LEAD
ActiveTriggers when:
- Outbound call to an Employee (candidate)
- Call has notes/description
Priority:
Medium
Task Format:
Subject: [QT] 🟡 Candidate Name
Description: Call notes + TM + Date
HOT LEAD
Coming SoonTriggers when:
- Call notes contain: "interested", "ready to join"
- Candidate confirmed availability
Priority:
Urgent
Keywords:
CALLBACK
Coming SoonTriggers when:
- Call result = No Answer / Busy / Voicemail
- Notes mention "didn't pick up", "try again"
Priority:
Normal
Keywords:
STALE LINEUP
Coming SoonTriggers when:
- Lineup open for 30+ days
- No recent activity or calls
Priority:
Medium
CONF FOLLOW-UP
Coming SoonTriggers when:
- Conference call completed
- Status = "Yet to Confirm"
Priority:
High
DROPOUT ALERT
Coming SoonTriggers when:
- Confirmed candidate shows signs of backing out
- Notes mention "changed mind", "other offer"
Priority:
Urgent
Keywords:
Rule Change Suggestion
Suggest changes to when rules should trigger, keywords to add/remove, or new rules to create.
Content Change Suggestion
Suggest changes to task subject format, description content, or how information is displayed.
Recent Suggestions
No suggestions submitted yet.
AI Learning Center
Track QTT's learning progress and improve accuracy
Total Analyzed
--
Tasks Created
--
Approval Rate
--%
Higher = AI is accurate
AI Accuracy Score
--%
Based on approval patterns
Analysis by Type
Approval Trend (Last 7 Days)
Top Rejection Patterns
These patterns are frequently rejected - AI should learn to skip them
Loading...
High Accuracy Patterns
These patterns are almost always approved - AI is doing well!
Loading...
Analysis History
| Time | Candidate | TM | Notes | AI Decision | Status | Reason |
|---|---|---|---|---|---|---|
| Loading analysis history... | ||||||
Showing 0 of 0 records
AI Training Actions Super Admin Only
Generate Training Report
Analyze rejection patterns and suggest prompt improvements
Export Training Data
Download all analysis data for external training
Reset Learning Data
Clear all historical data and start fresh
AI Improvement Suggestions
Loading suggestions...
Based on approval/rejection patterns
AI Brain Dashboard
Monitor and control TadkaChef's AI learning and decisions
Pending Actions
--
Total Learnings
--
AI Accuracy
--%
Today's Scenarios
--
Hot Leads
--
Live AI Activity
Loading activity...
Action Distribution
Loading pending actions...
Loading knowledge base...
Loading daily scenarios...
High Accuracy Patterns (AI Uses These)
Loading patterns...
Rejection Patterns (AI Avoids These)
Loading patterns...
Loading candidate profiles...
Loading employer profiles...
Drag rules to reorder priority. Higher rules are evaluated first.
Loading rules engine...
🤖 Co-Pilot Control Center
Monitor, control, and manage AI Co-Pilot usage across your team
Conversations Today
0
Actions Executed
0
Pending Approval
0
Red Alerts
0
Misuse Flags
0
Avg Response
0ms
Live Feed
Real-time Co-Pilot activityLoading live feed...
Top Users Today
Loading...
Query Types
Loading...
| Time | Staff | Query | Response | Action | Status | Flag |
|---|---|---|---|---|---|---|
| Loading messages... | ||||||
System Prompt Editor
Version History
No history yet
Persona Settings
Capabilities
Rate Limits
Quiet Hours
Blocked Actions (Require Approval)
Blocked Words & Phrases
Staff Leaderboard (Today)
| Staff | Queries | Productive | Non-Productive | Flags | Actions |
|---|---|---|---|---|---|
| Loading staff data... | |||||
Non-Productive Query Detection
AI automatically flags queries that are:
- Personal questions not related to work
- Repeated unnecessary queries (> 3 times)
- Attempts to bypass guardrails
- Inappropriate content
- Time-wasting conversations
Red Alerts - Critical Issues
Red Alert Triggers
Total Conversations (30d)
0
Approval Rate
0%
Avg Response Time
0ms
Active Users (7d)
0
Daily Usage Trend
Loading chart...
Usage by Hour
Loading chart...
Most Requested Actions
Loading...
Estimated ROI
*Estimates based on avg 2 min saved per query